How we handle your information

Who we are

StudioIQ is a website design, build and practical AI consultancy, part of DeliveryIQ. We are the data controller for any personal information you submit through this website or share with us during a project.

If you have questions about this notice or how we use your data, please contact us at hello@studioiq.co.uk.

What personal data we collect

We typically collect your name, email address, business name, website address and details about your project when you complete our enquiry form or contact us directly. We may also collect technical data such as your IP address and browser information via standard server logs.

How we use your data

• To respond to your enquiry and discuss your project.
• To provide, manage and invoice for our services.
• To keep records for accounting, tax and legal purposes.
• To send occasional updates about our services where you have agreed to receive them.
• To maintain and improve the security and performance of our website.

Lawful basis for processing

We process personal data on the basis of our legitimate interests in operating our business, fulfilling a contract with you, or your consent (for example, where you opt in to marketing communications). You can withdraw consent at any time.

How long we keep your data

We keep enquiry and project data for as long as necessary to fulfil the purposes above, including legal, accounting and tax obligations. Unsuccessful enquiry data is generally deleted after 24 months unless you ask us to remove it sooner.

Who we share your data with

We do not sell your personal data. We share it only with trusted service providers who help us run our business (such as email hosting, project management and accounting tools), and only where they provide adequate safeguards.

Your rights

You have the right to access, correct, delete or restrict the use of your personal data, and to object to or complain about our processing. To exercise these rights, contact us at hello@studioiq.co.uk.

Cookies

We use only essential cookies and similar technologies required for the website to function. We do not use tracking or advertising cookies.

Changes to this notice

We may update this privacy notice from time to time. The latest version will always be available on this page.